A cozy restaurant on the Web
We bite off what we can chew
We're in this for the long haul
Life's too short for bad software
We are so lucky
We absolutely love this
Founded in March 2008, Balsamiq Studios aims to make the world a better place by helping people create software that is easier to use. Read our Manifesto!
Balsamiq is a fast-growing but still-very-personable software company. We like to compete on usability and customer service.
Our product is Balsamiq Mockups. Launched in June 2008, Mockups helps software designers and developers build great software by letting them easily sketch out their ideas, then quickly collaborate and iterate over them.
Balsamiq Mockups has netted over $9,000,000 in sales in first 3 years of business and is gathering rave reviews.
We are trying to build a company we’d like to do business with ourselves. We aim to WOW you through our support and outstanding user experiences, and be a company that’s human, respectful, transparent, inclusive, socially and environmentally conscious.
You can rest assured that you won’t find anyone more passionate about your success in our space. We are proud to play our part in the wonderful ecosystem we play in.
| Lost your license key? Retrieve it here! | |
| Sales & Licensing | sales@balsamiq.com (it’s Val and Natalie) |
| Technical Support | Start from our support portal, as most questions are already answered there. You can also try our GetSatisfaction forums: you can search, submit, vote, and get a very quick response. You can also email us via this simple form. |
| Phone | +1 (415) 367-3531 |
| Fax | +1 (888) 349-8816 |
| Skype | balsamiq (best for sales-related questions) |
| Post | Balsamiq Studios, LLC PO Box 1138 Sacramento, CA 95812 |
| Our blogs | Get to know us! |
| @balsamiq or follow our team’s Twitter list | |
| facebook.com/mockups | |
| YouTube | youtube.com/user/balsamiq |
| Balsamiq Lovers | |
| Subscribe to our RSS feeds. | |

Founder and CEO
You can read about Peldi in these interviews, in this blog post about his story, listen to some of his talks or take a look at his LinkedIn profile.

Super-duper Coder
Email Blog
Follow @balsamiqMarco
Marco is Balsamiq’s 1st employee, and the lead developer of the Mockups editor. Editable groups, Symbols, Zooming…if it’s a really hard feature, we give it to Marco.

Head Chef, Wow! Division
Email Blog
Follow @balsamiqVal
Valerie is Balsamiq’s #2 employee, helping with sales inquiries, support questions and in charge of donating our software as much as possible. She’s also our resident chef!

Web programmer extraordinaire
Email Blog
Follow @balsamiqLuis
Luis is our server-side guru: Java, Grails, Linux server administration, he can do it all. He’s in the lead developer of myBalsamiq, our web app.

Designicorn
Email Blog
Follow @balsamiqMike
Mike is our User Experience guy: educator via our UX Blog, Product Manager, Interface Designer, Front End Developer, Webmaster, and of course, the Konigi guy.

CFO & Wow! Division, Bologna Office
Email Blog
Follow @balsamiqNat
Natalie is the master bean-counter, in charge of keeping our finances healthy. Based in Italy, she also handles sales and support for our European customers.

All-around Coder
Email Blog
Follow @balsamiqPaolo
Paolo is in charge of the internal tools that keep us humming along, as well as being the lead coder for the plugin versions of Mockups.

Regina della Qualità
Louanne keeps us honest by finding lots of bugs in our products so that you won’t have to. She is also able to answer any technical support question you might have. Read her story.

COO, Balsamiq LLC
Joy makes sure our distributed team is well taken care of: payroll, benefits, taxes, accounting, dealing with the bank — she does it all!

DevOps
Kyle is a developer, sysadmin and plugin product manager all rolled into one. He loves racing motorbikes.

Better Half
Mariah is Peldi’s wife, best friend and in “the hand” behind all of Mockups’ UI controls and icons.

Malcolm is Mariah’s big brother. In his day job, he’s a reporter for The Capitol Weekly. At night-time, he helps out with logistics for our US branch.
I know, it sounds iffy: how can such as small team create, test, maintain, market, sell and support a software company? Well, that remains to be seen. Here’s how we are attempting to do it:
We maintain a laser-like focus on solving a single problem at the time, and solving it really well. That’s why we chose to build small simple tools that solve a small problem really well. Focus.
We are extremely lucky to be associated with some outstanding professionals who guide us along the way in this entrepreneurship journey. See our full Board of Advisers list.
By leveraging web-native, usable software for everything from this website to our back-office infrastructure, we are able to run a lean mean software-development machine.
We are truly passionate about building great software that solves real problems in an elegant, unobtrusive way. We have a proven track record of doing so at our previous companies (Macromedia, Adobe Systems, Think3).
We realize that you are taking a risk by buying software from a small company like ours, and we thank you for considering it in the first place.
Know this:
If there’s one thing we hate it is bad customer support. We take pride in providing personal, dedicated customer support. So far, we seem to be doing ok. We are a support-heavy organization, and we like it that way.
We are also experimenting with a new kind of customer service, one that’s more open and collaborative. Check out Balsamiq’s forums on Get Satisfaction and join the conversation!
Balsamic vinegar, the high-end, aged for 25+ year kind, has a lot in common with what we want our software to be: rich, smooth, pleasurable, expensive. Ok our software is actually pretty affordable but we still want it to feel like a treat! :)
Like a fine balsamic vinegar, our software adds flavor to something else (in our case Web Office apps), requires craftmanship and is made in Italy!
We do everything we can to reduce Balsamiq’s environmental impact. Here’s a small sample:
Just like everyone else, we could do better in this area. Just know that we care and reducing our impact on the environment is always on our minds.